This Privacy Notice for Ask Samta ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you:
- Visit our website at http://www.asksamta.com
- Use our WhatsApp-based assistant (Ask Samta)
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@asksamta.com.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? Contact us at hello@asksamta.com. We will consider and act upon any request in accordance with applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include:
- Phone numbers
- Dietary preferences
- Location
- Timezone
- Message content
Sensitive Information. We do not process sensitive information.
Geolocation Information. We may request access or permission to track location-based information from your device to provide certain location-based services (e.g. finding nearby Jain restaurants). If you wish to change our access or permissions, you may do so in your device's settings.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Google API
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following reasons:
- To deliver and facilitate delivery of services to the user
- To respond to user inquiries and offer support
- To save or protect an individual's vital interest
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK: We rely on Consent, Legal Obligations, and Vital Interests as our legal bases.
If you are located in Canada: We may process your information if you have given us specific permission (express consent) or implied consent. You can withdraw your consent at any time.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section.
- Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
- Google Maps Platform APIs. We may share your information with Google Maps Platform APIs (e.g. Places API) to provide location-based features. You may revoke your consent anytime by contacting us.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies to maintain security and assist with basic site functions. You can control cookies through your browser settings.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence.
We provide AI Products through third-party service providers, including Anthropic. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it until deletion is possible.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at hello@asksamta.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you have rights that allow you greater access to and control over your personal information.
In some regions (EEA, UK, Switzerland, Canada), you have the right to: request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, data portability, and not be subject to automated decision-making.
Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at hello@asksamta.com.
If you have questions or comments about your privacy rights, email us at hello@asksamta.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals as no uniform technology standard has been finalized. If a standard is adopted that we must follow, we will inform you in a revised version of this Privacy Notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, or other US states with privacy laws, you may have the right to request access to and receive details about the personal information we maintain about you.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top. We encourage you to review this Privacy Notice frequently.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@asksamta.com or contact us by post at:
Ask Samta
333 Schermerhorn St
Brooklyn, NY 11217
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make a request, please email us at hello@asksamta.com.